Community Sales Assistant
Make Lives Better Including Your Own.
Relationships and integrity are the heart of our culture. They help us create a welcoming and inclusive community among our residents, associates and patients that feels like family. They guide us to be open in our communication with each other, and enable us to make the right decisions for the people who have entrusted us with their care. Our relationships and integrity work together to create a positive impact in the lives of the people we touch.
The happiness of those we serve is dependent on the happiness of our associates, so you’ll receive a competitive compensation and benefits package with additional perks designed to make you smile. The work you do will be challenging yet rewarding. You’ll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness – physical, mental, emotional, and financial. Most of all, we believe you can find purpose, meaning, and the chance to be a part of something bigger than yourself.
If you want to work in an environment where you can become your best possible self, join us!
Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply.
We believe that in order to best serve our residents and patients, we need to first serve our associates. One way we do that is through our benefits. Our offerings include, but are not limited to:
Full-time and part-time associate benefits:
· 401(k) Retirement Savings Plan
· Benefit plan package
· Pre-tax Commuter Benefit
· Associate Compassion Fund
· Associate Discounts
· Identity theft protection
· Pet savings and insurance plans
· Voluntary benefits available
Full-time associate benefits:
· Extensive Insurance Plans, including medical, dental, vision, flexible spending account, health savings account and more.
· Paid Time Off
· Adoption Benefit
· Tuition Reimbursement
· Company-provided life insurance and accidental death and dismemberment (AD&D)
· Voluntary STD and LTD
Please note, Brookdale has adopted a policy requiring all associates to be fully vaccinated against COVID-19, subject to limited exemptions based on medical conditions, sincerely held religious beliefs, or applicable state laws and regulations.
Assists the Executive Director and/or Manager of Sales and Marketing with all aspects of the community sales and marketing program. Provides administrative and clerical support and coordinates various functions to enhance the image of the community.
- Answers telephone calls and provides information to callers or routes calls to appropriate associate; places outgoing calls.
- Meets and greets visitors, determines nature of business, and refers them to appropriate individual(s).
- Assists in providing community tours to prospective residents and their families. Promotes community in a positive manner and communicates the company’s values to all audiences.
- Types, edits, produces, and distributes a variety of documents including general correspondence, memorandums, statistical reports, presentation materials or other documents as requested.
- Compiles data for weekly, monthly and quarterly reports as required.
- Files and copies correspondence and other records.
- Enters and assigns new leads in the marketing database system.
- On occasion, may represent community at marketing and community events.
- Assists in event planning, coordination and set-up.
- Participates in community outreach.
- Completes all required paperwork as assigned.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
Education and Experience
High school diploma or general education degree (GED); and one to three years related experience and/or training; or equivalent combination of education and experience.
Certifications, Licenses, and Other Special Requirements
Makes standard and routine decisions based on detailed guidelines with little independent judgment. Problems are generally solved with clear, detailed guidelines or by reporting them to a supervisor.
Knowledge and Skills
Has a basic level of a skill and can follow written or verbal instructions. Has basic technical skills to complete a few repetitive and well-defined duties. Has a basic knowledge of the organization in order to answer basic questions. Personal computers skills required.
Physical Demands and Working Conditions
- Requires interaction with co-workers, residents or vendors
- Occasional weekend, evening or night work if needed to ensure shift coverage.
- Use hands and fingers to handle or feel
- Reach with hands and arms
- Stoop, kneel, crouch, or crawl
- Talk or hear
- Ability to lift: Up to 25 pounds
- Requires Travel: Occasionally
Brookdale is an equal opportunity employer and a drug-free workplace.