Scheduler, Lead


Make Lives Better Including Your Own.


The happiness of those we serve is dependent on the happiness of our associates, so you’ll receive competitive compensation and a benefits package with additional perks designed to make you smile. The work you do will be challenging yet rewarding. But you’ll earn more than a paycheck; you can enjoy opportunities to grow your career, as well as ongoing programs catered to your health, financial, mental, and emotional needs. Most of all, we believe you can find purpose, meaning, and the chance to be a part of something bigger than yourself.


Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply.


We believe that in order to best serve our residents and patients, we need to first serve our associates.  One way we do that is through our benefits.  Our offerings include, but are not limited to: 


Full-time and part-time associate benefits:

·         401(k) Retirement Savings Plan

·         Benefit plan package

·         Employee Stock Purchase Program

·         Pre-tax Commuter Benefit

·         Associate Compassion Fund

·         Associate Discounts

·         Identity theft protection

·         Pet savings and insurance plans

·         Voluntary benefits available


 Full-time associate benefits:

·         Extensive Insurance Plans, including medical, dental, vision, flexible spending account, health savings account and more.

·         Paid Time Off

·         Adoption Benefit

·         Tuition Reimbursement

·         Company-provided life insurance and accidental death and dismemberment (AD&D)

·         Voluntary STD and LTD


Please note, Brookdale has adopted a policy requiring all associates to be fully vaccinated against COVID-19, subject to limited exemptions based on medical conditions, sincerely held religious beliefs, or applicable state laws and regulations.


Responsible for scheduling and/or billing of associates and services. Serves as a lead to other schedulers.

  1. Serves as a point of contact and resource to other schedulers. Coordinates and schedules services for residents.
  2. Ensures that community and corporate policies are disseminated and followed by all associates.
  3. Provides Personalized Living services as needed and within professional and state guidelines.
  4. Coordinates alternative resources for associates and families.
  5. Assists the Director or designee in the recruiting, hiring, orientation and training of new associates.
  6. Ensures adequate staffing coverage for the provision of services on a day-to-day basis.
  7. Markets programs to any appropriate audience.
  8. Reports all accidents and/or incidents to the Director or designee immediately. Ensures that all required reports are completed accurately and in a timely manner.
  9. Completes administrative reports as necessary and submits to manager.
  10. Ensures complete and correct billing information is provided to the Director.
  11. Assists staff with training/orientation. Encourages teamwork through cooperative interactions.

This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.


Education and Experience
High school diploma or General Education Degree (GED) required. A minimum of 1-2 years related experience. One year experience working with older adults or in a related healthcare setting preferred. One year supervisory experience preferred.


Certifications, Licenses, and Other Special Requirements


Physical Demands and Working Conditions

  • Standing
  • Requires interaction with co-workers, residents or vendors
  • Walking
  • Sitting
  • Occasional weekend, evening or night work if needed to ensure shift coverage.
  • Use hands and fingers to handle or feel
  • On-Call on an as needed basis
  • Reach with hands and arms
  • Possible exposure to communicable diseases and infections
  • Stoop, kneel, crouch, or crawl
  • Talk or hear
  • Exposure to latex
  • Ability to lift: Up to 25 pounds
  • Possible exposure to blood-borne pathogens
  • Possible exposure to various drugs, chemical, infectious, or biological hazards
  • Requires Travel: Occasionally
  • Vision

Management/Decision Making
Uses limited independent judgment to make decisions based on precedents and established guidelines. Solves problems using standard procedures and precedents. Knows when to refer issues to supervisor and when to handle them personally.


Knowledge and Skills
Has a working knowledge of a skill or discipline that requires basic analytic ability. Has an overall understanding of the work environment and process. Has working knowledge of the organization.


Brookdale is an equal opportunity employer and a drug-free workplace.

Scheduler, Lead

Regular Part-Time
ID: 2021-127311
Healthcare - Clinical Support

Apply Brookdale Northville
Brookdale Northville
40405 Six Mile Rd,
Northville, MI 48168-2368
field26665 Community

Regular Part-Time
ID: 2021-127311
Healthcare - Clinical Support