Senior Human Resources Generalist


Every day is an opportunity for our associates to deeply connect with people in a profound and personal way. Our associates are the core of our mission and we know that offering them genuine rewards and heart filling job satisfaction is the key to our success as a company. Here you’ll find opportunities to grow your career at any level whether you have direct contact with resident or support someone who does, and be inspired personally. With over 60,000 associates, there’s a place for you to make a difference in lives of the families we serve throughout our continuum of care.


Provides general guidance and interpretation to field management and answers associate questions on company human resources policies, procedures and practices. May supervise corporate HR Generalists who monitor the company’s employee hotline.

  1. Provides interpretation and guidance to management and associates on HR policies, procedures, practices and related documentation.
  2. Advises management regarding hiring decisions, equal employment opportunity, employee relations, union avoidance, compensation, benefits and health/safety issues.
  3. Assists in the implementation of staff orientation in the corporate office.
  4. Handles inquiries and complaints from the field and corporate office. Investigates, resolves or refers complex employee relation issues to the Field HR team.
  5. Revises and disseminates human resources management policies and procedures manual and associate handbook.
  6. Maintains associate relations records and prepares statistical reports concerning staffing and associate relations (e.g. turnover, employee hotline, associate surveys).
  7. Coaches and mentors staff and establishes standards and goals for employee performance. May be responsible for hiring, terminating, and disciplinary action decisions according to company guidelines and procedures.
  8. Serves as primary backup to HR directors during vacancy, leave of absence or vacation.
  9. May conduct exit interviews with corporate staff to determine reasons behind separation. Develops recommendations and strategies to address areas of concern.
  10. Develops presentation materials and forms as requested.

This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.


Education and Experience
Bachelor's degree in Human Resources, Business Administration, or related field and a minimum of three to five years related experience; or equivalent combination of education and experience.


Certifications, Licenses, and Other Special Requirements
Preferred certified Professional in Human Resources (PHR/SPHR) or desire/willingness to acquire.


Management/Decision Making
Uses limited independent judgment to make decisions based on precedents and established guidelines. Solves problems using standard procedures and precedents. Knows when to refer issues to supervisor and when to handle them personally.


Knowledge and Skills
Has a working knowledge of a skill or discipline that requires basic analytic ability. Has an overall understanding of the work environment and process. Has working knowledge of the organization. Demonstrated knowledge of employment law (federal and state) and general human resources practices.


Physical Demands and Working Conditions

  • Standing
  • Walking
  • Sitting
  • Use hands and fingers to handle or feel
  • Reach with hands and arms
  • Talk or hear
  • Taste or smell
  • Ability to lift:  up to 25 pounds
  • Vision
  • Requires interaction with co-workers, residents or vendors
  • Requires Travel:  Occasionally

Brookdale is an equal opportunity employer and a drug-free workplace.

Apply HR Corporate-NSH
HR Corporate-NSH
111 Westwood Place Brentwood, 37027
field26665 Corporate

Regular Full-Time
ID: 2019-42184
Human Resources - Employee Relations