Transportation Supervisor


Every day is an opportunity for our associates to deeply connect with people in a profound and personal way. Our associates are the core of our mission and we know that offering them genuine rewards and heart filling job satisfaction is the key to our success as a company. Here you’ll find opportunities to grow your career at any level whether you have direct contact with resident or support someone who does, and be inspired personally. With over 60,000 associates, there’s a place for you to make a difference in lives of the families we serve throughout our continuum of care.


Supervises the department staff and ensures the safe transportation of residents to and from activities and destinations. Works with the Activities staff and/or Executive Director to organize transportation for off-site activities and outings.


Must have Class B Passenger Endorsement


  1. Oversees, supervises and directs the activities of the transportation staff at the community. Enforces safety regulations and bus safety, correcting deficiencies as needed.
  2. May be required to drive daily and weekly route schedules to transport residents to shopping, entertainment, worship, medical offices, and specially scheduled events as needed.
  3. Carries belongings, opens doors, and cautions residents on steps and other objects in their path. Opens/closes and loads/unlocks walkers and wheelchairs. Assists residents in and out of the vehicle utilizing the wheelchair lift and/or stairs, if needed.
  4. Conducts daily checks of bus operation including fuel, oil, wipers, fluids, interior and exterior lights, etc. Notifies manager of concerns and needs. Drives bus to service center to obtain needed repairs and services. Maintains records and logs of internal and external service.
  5. Ensures the interior and exterior of the buss is cleaned.
  6. Responds appropriately and in a safe manner in the event of unforeseen operational malfunctions. Follows emergency procedures and ensures the protection of passengers. Ensures requirements relating to emergency exit doors, eating, drinking and smoking in or near vehicle are followed at all times.
  7. Interacts with residents in a friendly manner providing meaningful attention and communicating concerns of resident’s health to management as appropriate.
  8. Hires, trains, disciplines, conducts performance evaluations and terminates staff in accordance with company policy.
  9. Responds appropriately to resident emergencies by calling or contacting appropriate internal and external parties according to established protocol. May also assist with disaster management efforts and activities during evacuations, (i.e. fires, hurricanes, etc.).


This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.


Education and Experience
High School Diploma or General Education Degree (GED) and a minimum of three years related experience and/or training; or equivalent combination of education and experience.


Certifications, Licenses, and Other Special Requirements
Current Class C CDL with no major driving violations for the past three (3) years. Current certification from Office
of Superintendent of Public Instruction on bus driver training preferred.


Management/Decision Making
Uses limited independent judgment to make decisions based on precedents and established guidelines. Solves problems using standard procedures and precedents. Knows when to refer issues to supervisor and when to handle them personally.


Knowledge and Skills
Has a working knowledge of a skill or discipline that requires basic analytic ability. Has an overall understanding of the work environment and process. Has working knowledge of the organization. Basic computer skills are required. Effective oral and written communication skills are essential. Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to present information effectively in one-on-one and small groups situations to residents, clients, and other team members of the organization. Has the ability to prioritize daily schedules for associates. Ability to deal with problems involving variables in standardized situations.


Physical Demands and Working Conditions

  • Standing
  • Requires interaction with co-workers, residents or vendors
  • Walking
  • Sitting
  • Occasional weekend, evening or night work if needed to ensure shift coverage.
  • Use hands and fingers to handle or feel
  • On-Call on an as needed basis
  • Reach with hands and arms
  • Stoop, kneel, crouch, or crawl
  • Potential injury from transferring, repositioning, or lifting residents
  • Talk or hear
  • Ability to lift: Up to 50 pounds
  • Requires Travel: Frequently
  • Vision


Brookdale is an equal opportunity employer and a drug-free workplace.

Transportation Supervisor

Apply FP at the Villages, FL
Freedom Pointe at The Villages
1475 El Camino Real,
The Villages, FL 32159
field26665 Community

Regular Full-Time
ID: 2020-47298
Community Operations - Fleet / Transportation